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I have been using a Nokia 7.1 for past couple weeks. I was using the phone without issue (roughly half a month) on Verizon until today. I recently had a software update for some security patch for Android 10, making the following in my Android about section of the System settings:
Andriod Version: 10 Android security patch level: June 1, 2020 Google Play System Update 2020-05-01 Baseband version MPSS.AT.3.1-00822_GEN_PACK-1.245278.1.262738.2 Kernel version 4.4.192-perf+#2 Fri Jun 12 00:21:18 CST 2020 Build Number: 00WW_4_15C_SP01
I found that I can no longer make calls or receive text messages. Data still works, as does MMS messages.
I tried my sim card in my previous phones:
So I'm not entirely sure if the phone is at fault, or if it's something with Verizon.
I'm presently using my Lumia Icon as my main phone, as my Google Pixel has a battery issue.
I found a solution to my problem, being that it was something I thought I had done indirectly.
After using the built in Android setting to reset all the network settings (via the search), followed by restarting the phone, I could finally make calls/text
I am glad to hear that the issue appears to be resolved. Please let us know if we can provide assistance with any other concerns!