Not getting call or text from daugher

[grapevine10069]

My daughter, whom is on my plan, is trying to call me and text me. She says the call just goes straight to voicemail and I am not getting any of her texts. I can call her n it goes through and she is getting my texts. No one else is having problems getting through to me. What could be wrong? She has an iPhone and I have an android. 

[vzw_customer_support]

grapevine10069, help has arrived! Making sure you can receive calls & texts from your daughter is super important. How long has this been a problem? (A few days? A few weeks?) Did you check her contact on your phone to see if by chance it is blocked? What make & model phone do you have? Have you been able to delete her contact from your phone & then re-add it? AliciaD_VZW