Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Note 4 messages problems
Carolzai
Newbie

Someone is trying to send me a long text message

But it's coming out of order and splited into 6 messages can anyone helps me to find out how to fix this problem

Labels (1)
0 Likes
Re: Note 4 messages problems
thegreatzacsby
Enthusiast - Level 3

With large files, texting isn't an option. They are sent out as many text. You may have more options using  the Verizon messaging+ app. It's what I use

0 Likes
Re: Note 4 messages problems
Ann154
Super User
Super User

If they start it as a MMS instead of a SMS, it should come as one long message. MMS needs a data connection to send or receive though.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Note 4 messages problems
vzw_customer_support
Customer Service Rep

Carolzai, receiving those messages in a jumble certainly leaves you trying to figure out a puzzle. As Ann154 mentioned, for that message to come as one, both phones would need Multimedia Messaging service and a data connection. With standard text messages, as there is a character limitation, those messages would be sent piece by piece. Ensure that your phone does have the Mobile Data set to on under the Apps, Settings,Data.


As a side note, does this happen with longer messages from other parties or just this one sender?
LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes