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Phone is not ringing
MISHER41
Newbie
‎07-18-2016 06:53 PM

I can't hear any ring tones are alerts, it only vibrate. Anyone have any suggestions?

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Re: Phone is not ringing
Ann154
Super User
Super User
‎07-18-2016 07:02 PM

Is the volume turned up the level you prefer?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Phone is not ringing
vzw_customer_support
Customer Service Rep
‎07-20-2016 06:59 PM

MISHER41


I always want to ensure you have the working phone you need! Let's figure out the best way to get you back up and running.


When did you notice the sounds stopped working? Which make/model phone are you using?


RuthW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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