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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Removal Of SD Card From Trade-In
GreenBeret
Member

Can I remove the SD card from my S-9 which I am trading in?    My wife is in a panic about personal information being left on our old phone.   I have tried to reassure her that the phone is factory reset and I believe I can get the SD card out of it. 

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Re: Removal Of SD Card From Trade-In
Ann154
Super User
Super User

Yes, you should remove the SD card from the phone before you trade it in. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Removal Of SD Card From Trade-In
vzw_customer_support
Customer Support

Hello, GreenBeret. You can remove the SD Card from the Samsung S9. Click here for instructions: https://www.verizon.com/support/knowledge-base-216676/. *Cassie

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