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S5 won't do anything until I press backspace

I try to touch something on my galaxy s5 and it's frozen.  I discovered I have to hit backspace then make my selection. Almost everything I do has to follow a back press now.  This started about a week or 2 ago.  Please Help!

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Re: S5 won't do anything until I press backspace
Customer Support


I wouldn't be happy if my phone freezes and had to back press everytime to just get it phone working again. I'll be happy to help. What happened 2 weeks ago when this started happening, was there a change like an update or new application download or any type of physical damage on the device?

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