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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
S7 Problems

I got a s7 2 days ago and before it was even activated it already started restarting itself. Now in 2 days it has probably restarted 50 times already. I noticed it was getting really hot also so I took it out of its case and was going to Verizon after work. Well lucky me now I dropped my phone and it cracked the back (can't believe the back is glass too)  but the screen is fine. Now am I going to have a problem with Verizon swapping this phone out.. I can live with the Crack but the phone is about useless the way it is working. (It's already restarted twice while trying to post this.. I've tried the hard reset it did nothing. I don't think I should have to pay for a insurance claim  on a 2 day old $800 phone I'm not worried about the Crack but I want a phone that I'm actually able to use like normal without freezing and restarting.

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Re: S7 Problems

Have you tried to do a factory reset before you get to much time in setting it all up? If you have smart switch try doing a full backup of your contacts and what ever else you put on it