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Since three day ago upgrade the MyFios app "all call" tab" shows calls being received FIVE (5) hours after actual.
SHORE9999
Newbie
‎07-21-2018 01:53 PM

Since three day ago upgrade the MyFios app "all call" tab" shows calls being received FIVE (5) hours after actual.

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Re: Since three day ago upgrade the MyFios app "all call" tab" shows calls being received FIVE (5) hours after actual.
boringusername
Master
‎07-21-2018 03:51 PM

This is not a FiOS forum

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Re: Since three day ago upgrade the MyFios app "all call" tab" shows calls being received FIVE (5) hours after actual.
Ann154
Super User
Super User
‎07-21-2018 05:06 PM

boringusername wrote:

This is not a FiOS forum

No, but they could be using it on their smartphone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Since three day ago upgrade the MyFios app "all call" tab" shows calls being received FIVE (5) hours after actual.
boringusername
Master
‎07-21-2018 05:14 PM

Ann154 wrote:

boringusername wrote:

This is not a FiOS forum

No, but they could be using it on their smartphone.

That is still not a Verizon Wireless issue and they need to be using the FiOS forum.

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Re: Since three day ago upgrade the MyFios app "all call" tab" shows calls being received FIVE (5) hours after actual.
vzw_customer_support
Customer Support
‎07-23-2018 02:09 PM

SHORE9999, let's work together to make sure you get the help that you need. How are you connecting to your FiOS app? If you're using this on a Verizon Wireless device, are your other apps working and connecting to the internet? If you're not using the Verizon Wireless network or devices, please reach out to FiOS at 866-865-4267. They will be able to address your issues.

 

Joel_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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