Smart View question

[JustinMcInvale]

Ever since the most recent OS update on my Samsung Galaxy A11 I have not been able to cast the phone's display to my Vizio smart TV as in it will search for the TV nut never show it as an available device.

Before the OS update it worked just fine.

Any idea what the issue is?

[vzw_customer_support]

Hello JustinMcInvale! We're sorry to read that you're having trouble with your phone cast option. We're happy to help you with this issue.  Are you able to connect to other devices? Have you checked with Vizio if the new OS is compatible?

[JustinMcInvale]

I seem to remember seeing the living room TV showing up when my dad isn't watching YouTube on it.

I have not checked with Vizio yet.

[JustinMcInvale]

Now before the software update on my phone I could connect just fine to the TV.

[vzw_customer_support]

Thank you for that information JustinMcInvale. We can understand your concern considering that this did work before the update. Can you provide the software version your phone is now running?-Candice

[acraftylady2]

Try disconnecting the TV from wifi and setting it up again.  Also reboot your modem/router.  Sometimes they get wonky communicating and that solves it.  

[JustinMcInvale]

Software version is 

A115USQU5BUH1

[JustinMcInvale]

It worked the day before the phone software update, but after the update it won't.

I do know my PC can stream YouTube to that TV.

[acraftylady2]

If the TV is up to date and you reset the wifi on the TV then that's weird.  Usually when I have an issue like that after a phobe update that's what works for me.  Probably the phone update caused something.  Sun-Times you have to wait fotcthe next update to work itself out.   Did you make sure the TV is connected to the wifi, do apps on the TV work ok?  My husbands stupid TV sometimes disconnects from the wifi and I have to redo it.  My brand TV doesn't usually do that.

[vzw_customer_support]

We want to get you streaming once again. Is the TV updated with the latest software? -Chris