Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Software update 2/19/16

I updated my Software this morning @230am now my auto rotate has stopped working the button is checked however screen isn't turning pla help

Labels (2)
Re: Software update 2/19/16
Customer Support

anneeb720 - we always want to ensure your device is working normally for you. I welcome the opportunity to assist you with that display rotation issue. If your device has not yet normalized in its functions since that update, please perform the following steps: Once completed, power your device off and back on and then retry the screen rotation. It may also be necessary to uncheck and re-check the rotation option before testing. Keep us posted with your findings.

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!