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Software update 2/19/16
anneeb720
Newbie

I updated my Software this morning @230am now my auto rotate has stopped working the button is checked however screen isn't turning pla help

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Re: Software update 2/19/16
vzw_customer_support
Customer Support

anneeb720 - we always want to ensure your device is working normally for you. I welcome the opportunity to assist you with that display rotation issue. If your device has not yet normalized in its functions since that update, please perform the following steps:  http://vz.to/1oCEhz9. Once completed, power your device off and back on and then retry the screen rotation. It may also be necessary to uncheck and re-check the rotation option before testing. Keep us posted with your findings.



EbonyR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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