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Sound on Cloud videos
Angel1213
Enthusiast

All of a sudden some of the videos on my cloud have no audio/sound. What is causing this problem and how can I fix it?

Thank you.

Tags (4)
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Re: Sound on Cloud videos
vzw_customer_support
Customer Support

Angel1213, 

 

We don't want this to be an ongoing problem. Are you accessing that media on Verizon Cloud or iCloud? 

 

 

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Re: Sound on Cloud videos
Angel1213
Enthusiast

Thank you for replying. Verizon cloud!

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Re: Sound on Cloud videos
vzw_customer_support
Customer Support

What is the make and model of your phone? 

 

 CassieG_VZW

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