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Stop automatic app installations
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Enthusiast

I have an LG V60 ThinQ.

It seems every time there is an update, an unwanted app gets installed. They are mostly games with the last one being Facebook, none of which I want. I am never asked if I want to install the app, it just installs after which I have to go through the process to uninstall it. By this time, I have no idea what information the app has pulled from my phone. 

I have been through the settings numerous times but cannot seem to find the setting to stop this.

How do I stop these automatic app installs?

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Re: Stop automatic app installations
vzw_customer_support
Customer Support

Hello! Did you every have the Facebook app or any of the apps that gets install?

*Leyla

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Re: Stop automatic app installations
Scimitar
Enthusiast

No, I have never had any social media apps or games on my phone. 

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Re: Stop automatic app installations
vzw_customer_support
Customer Support

Hello! Is it always the same game that is being installed?

*Leyla

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Re: Stop automatic app installations
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Enthusiast

No, it is different apps.

The last incident downloaded multiple (more than eight apps including Facebook TikTok, neither of which I have an account.

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Re: Stop automatic app installations
vzw_customer_support
Customer Support

Thank you for clarifying. That is strange. Have you been able to remove all those apps?

~Gina

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Re: Stop automatic app installations
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Enthusiast

Yes, they uninstall without difficulty.

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Re: Stop automatic app installations
vzw_customer_support
Customer Support

Thanks so much for confirming those details for me. Please share with me what type of device are you using?

-Rodney

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