Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Stupid alerts

At least twice a day, I get a stupid alert. It says, "due to recent visits to adult websites, your battery is severely damaged. Download this..." I haven't been on any adult websites. What do I do to stop it?

Labels (1)
Re: Stupid alerts
Community Leader
Community Leader

Sounds like you installed a questionable application with intrusive ads that push to the notification bar.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Stupid alerts
Customer Support

Chad, I can understand you frustration when receiving such alerts. They are indeed a form of spam and I will provide you with steps to get them to stop. Some might think that this is a virus and would recommend a factory reset of the phone. This is going to be a last result and not a first.

I recommend clearing your cache and deleting your internet data from the device. I have provided instructions:

Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!