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Text messages are delayed hours or days.
gr8gatzby
Newbie

Recent convert from T-Mobile, and in the month I've been onboard with VZW, many -but not all- text messages are delayed hours or days.

I have been on the phone with VZW support for several hours over 3 calls on this issue. The last call seemed to fix the problem for a few days. They have determined that the messages are making it o my phone, but my phone is not displaying them until hours or days later. I used the same phone on TMO, but no SMS issues.

I am on the cusp of returning to the Magenta Warrior. This is a deal-breaker.

BYOD OnePlus 8T UW 5G

 

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Re: Text messages are delayed hours or days.
gr8gatzby
Newbie

Additionally, using either Verizon Messages or Android Messages does not make a difference.

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Re: Text messages are delayed hours or days.
vzw_customer_support
Customer Support

We know how important it is to receive all of your text messages. We are eager to get to the bottom of this. We will be sending you a Private Message, so we can further assist you. MoniqueH_VZW 

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