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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
The first responder discount is not reflected on my bill. why not?

Why is the first responder discount not on my bill.


Re: The first responder discount is not reflected on my bill. why not?
Customer Support

We love our First Responder Discount and want to ensure all qualifying customers are taking advantage of it. It's tough to say why you would not receive the benefit without access to your account. Please, Private Message us for an agent to verify your account and we'd be happy to take a look. - NicholasS_VZW