Unable to listen to media via bluetooth in my Chevy Cruze any longer
dms554
Newbie

I used to be able to listen to media in my car and now it is no longer even an option in the settings menu for the Cruze.  It started when I updated to lollipop.  Is this an android problem or a chevy problem?  When will it be able to use bluetooth again for not just phone calls?

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Re: Unable to listen to media via bluetooth in my Chevy Cruze any longer
Ann154
Community Leader
Community Leader

Have you tried removing the Bluetooth pairing from both devices and set them up as a new connection?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unable to listen to media via bluetooth in my Chevy Cruze any longer
dms554
Newbie

Yea I have tried that a few times.  Thank you for your input too.

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Re: Unable to listen to media via bluetooth in my Chevy Cruze any longer
dms554
Newbie

yea I have.  I have also tried many different devices

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Re: Unable to listen to media via bluetooth in my Chevy Cruze any longer
vzw_customer_support
Customer Service Rep

Hello  dms554,

I rely on my phone to listen to music in my car, too. Have you reached out to your car's manufacturer to check on any software updates for your radio?

ChristopherM_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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