Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I had much the same problem after being a two-decade-long loyal customer - so frustrating! I feel like the hours I spent on hold with them was basically a kidnapping I couldn't go do anything else and was afraid to hang up and have to go through it all again some other day
If Verizon were to make the website fully functional the need to call would go down dramatically. Most all the time, 90%, I call them only after the website failed miserably. The website is a mess; it looks pretty, but functionally, it's a zero.
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