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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
My son is in China for the summer and bought a China Mobile SIM card to use in his LG G6. He can make calls and send / receive texts, but can't get data. Is this likely to be a problem with the phone or with the SIM card or China Mobile plan?
Hello steve_loco, we're concerned to learn that your son is not able to use data with the Chinese SIM card, and we'd love to help. We recommended making sure the data roaming is enabled using the guide in the following link: https://www.verizonwireless.com/support/knowledge-base-210874/. If this is enabled and problem continues, then he needs to contact China Mobile, so they can make sure his data is provisioned properly.
UbaldoJ_VZW