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Verizon and the mythical Android 7 update....
nocolourblue
Newbie

Dear Verizon,

w

Would you please provide some kind of status update to your customers regarding an update to Android 7 for the HTC One M9 (among many other phones as well)? You are the only major carrier who hasn't provided this embarrassingly long-overdue update. Are you still working on it? Are we going to find out one day that we've been holding our breath and enduring the silence for nothing? Please let us know what's going on.

Thanks!

Labels (2)
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Re: Verizon and the mythical Android 7 update....
corigurl
Enthusiast

Verizon doesn't roll the updates out...the manufacturer does...contact HTC

Re: Verizon and the mythical Android 7 update....
nocolourblue
Newbie

Every carrier expect Verizon has rolled out this update. Long ago. Verizon is the last step in the process, hence my question.

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Re: Verizon and the mythical Android 7 update....
vzw_customer_support
Customer Support

We understand that importance of keeping your device up to date, nocolourblue. Sadly, we don’t have any details about upcoming software releases. You can find out more details about the most recent updates here: http://vz.to/1RHc98R
Are you having any trouble with your phone?

JosephE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Re: Verizon and the mythical Android 7 update....
nocolourblue
Newbie

Joseph,

Would you at least tell us whether or not this update is even being worked on anymore? That much would be greatly appreciated.

Thanks!

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Re: Verizon and the mythical Android 7 update....
vzw_customer_support
Customer Support

I know it can be tedious, waiting for an update. We have limited information on the software releases. You can keep updated here: http://vz.to/1Epdd7x I apologize that we don't have any other details.

 

RosanneM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Verizon and the mythical Android 7 update....
nocolourblue
Newbie

So no, then. That's corporate for "no." It's been abandoned. understood.

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