Video text
Bluiz
Newbie

Whenever I'm sent a video message it comes as a single picture and a separate voice clip is this a setting issue?

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Re: Video text
vzw_customer_support
Customer Service Rep

We want to ensure your video messages are sending properly, Bluiz. Let's take a closer look into this. What is the make and model of your phone? When did this issue start? What message app is in use on the phone?

 

DanielleR_VZW

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