Visual Voice Mail Service cancelled Obsolete device list Are You Kidding Me VERIZON

First a list of compatible devices

  • HTC Desire 612
  • HTC One
  • Kyocera Brigadier
  • LG G2
  • LG G Vista
  • LG G3
  • LG Lucid 3
  • Motorola DROID Maxx
  • Motorola DROID Mini
  • Motorola DROID Turbo
  • Motorola DROID Ultra
  • Motorola New Moto X
  • Samsung Galaxy Note 3
  • Samsung Galaxy Note 4
  • Samsung Galaxy S5
  • Sony Mobile Xperia Z3v

DROID is a trademark of Lucasfilm Ltd. and its related companies. Used under license.


BlackBerryBold™ 9650BlackBerryBold™ 9930BlackBerryCurve™ 9930BlackBerryCurve™ 8530BlackBerryCurve™ 9310BlackBerryCurve™ 9370BlackBerryPearl™ 8230BlackBerryStorm™ 9530BlackBerryStorm2™ 9550BlackBerryTorch™ 9850BlackBerryTour™ 9630CasioExilimCasioG'zOne Brigade®CasioG'zOne Commando® 4G LTECasioG'zOne Commando®HTCDroid DNA by HTCHTCDroid Eris by HTCHTCDroid Incredible by HTCHTCDroid Incredible 2 by HTCHTCMerge®HTCOne® (HTC6500LVW)HTCOne® (M8) for WindowsHTCOne ®remixHTCOzone™HTCRezound™HTCRhyme™HTCThunderBolt by HTCHTCTouch Pro2™HTCWindows Phone 8X by HTCKyoceraBrigadier™ by KyoceraKyoceraHYDRO Elite by KyoceraLGAlly™LGChocolate® Touch VX8575LGEnact™LGEnlighten®LGenV® TOUCHLGIntuition™ by LGLGLucid™ by LGLGLucid™2 by LGLGRevolution™ by LGLGSpectrum™ by LGLGSpectrum™ 2 by LGLGVortex™MotorolaCITRUS™MotorolaDEVOUR™MotorolaDroid 4 by MotorolaMotorolaDroid Bionic by MotorolaMotorolaDroid Pro by MotorolaMotorolaDroid Razr M by MotorolaMotorolaDroid Razr HD by MotorolaMotorolaDroid Razr Maxx by MotorolaMotorolaDroid X by MotorolaMotorolaDroid X2 by MotorolaMotorolaRival™NokiaLumia 822NokiaLumia 928NokiaLumia IconPantechBreakout™PantechMarauder™PantechPerception™SamsungAlias™ 2SamsungATIV Odyssey™SamsungContinuum™SamsungFascinate™SamsungGalaxy S® IIISamsungGalaxy S® III miniSamsungGalaxy S® 4SamsungGalaxy S® 4 miniSamsungGalaxy Note®SamsungGalaxy Note® IISamsungGalaxy Nexus by SamsungSamsungGalaxy Stellar™SamsungGem™SamsungIllusion™SamsungOmnia®SamsungReality™SamsungRenown™SamsungRogue™SamsungGalaxy™ Stratosphere™SamsungGalaxy™ Stratosphere™ II


One of the most valuable tools in a smartphone

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Re: Visual Voice Mail Service cancelled Obsolete device list Are You Kidding Me VERIZON
Super User
Super User

Verizon is obsoleting the service the type of Visual Voicemail used by those phones. Depending on your phone model, there might other options open to you. See the earlier discussion in 'Bye-Bye Visual Voice Mail'

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Visual Voice Mail Service cancelled Obsolete device list Are You Kidding Me VERIZON
Specialist - Level 2

These "obsolete" devices are not getting updates of the operating systems because of how old they are. Newer operating systems have higher and higher hardware requirements. So these phones won't get the new os and won't get the new security protocols, which are being updated in things like the new versions of visual voicemail. Inclusion of these new security protocols are necessary for continued use of the Verizon network, so off it goes.

Re: Visual Voice Mail Service cancelled Obsolete device list Are You Kidding Me VERIZON
Customer Service Rep

Skydivehal We certainly understand the importance of your voicemail features and we would not want you to be without it. In the case of the Visual Voice Mail I want to assure you that you will still receive your messages. They are available by calling *86 from your cell phone. I depend on my voicemail as I'm sure you do. Please let us know if you have any questions or concerns.  DeloresK_VZW
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