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Why am I getting a 'data network connection error'?
MERAUB
Newbie

My phone started saying "data network connection is not available" "Mobile Hotspot/USB tethering service needs Verizon data network in order to work"  I am on the Verizon unlimited plan, I have restarted abd rebooted.  I have the most current version of software.  I can connect to WIFI but not the data network.  Any suggestions?  Mark

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Re: Why am I getting a 'data network connection error'?
vzw_customer_support
Customer Service Rep

Thank you for letting us know what is going on. We would love to help with this. Is this happening after you have used 15 GB of data?

 

ElizabethC_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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