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Why can't I just get an activate Sim card at VZW corporate store?
j_acosta
Newbie
‎11-29-2017 02:15 PM

Why cant I walk into VZW corporate store and get SIM card to take home to activate phone???

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Re: Why can't I just get an activate Sim card at VZW corporate store?
vzw_customer_support
Customer Support
‎11-29-2017 03:06 PM

We always want our customers to have no issues with activating their phones, j_acosta. We can help explain. When visiting a corporate store location, they cannot simply provide a SIM card since we want to ensure it is compatible with your phone.

 

Also, if we were to activate the SIM card it would need to be installed into another phone. This process would then make your exisiting phone on your line no longer work. Was there any reason why you cannot visit the store location with your phone?

 

StevenG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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