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Why isn't my phone able to use messages or make a call?
Duhduh2008
Newbie

I can't use Verizon messages or make calls 

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Re: U
Ann154
Super User
Super User
Which phone model do you have? What troubleshooting steps have you tried?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: U
vzw_customer_support
Customer Support

Duhduh2008, we want to make sure your device is working for you. Have you tried powering your device off and on? Is this happening to anyone else on your account?

LauraL_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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