Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Ask a question
Correct answers are available for this post.
Why won't my backup assistant app work with LG VS500?
drnogerms
Newbie
‎03-12-2017 06:04 AM

I downloaded and installed the Verizon app called "Backup+ Contacts."  It apparently installed just fine.  But when I try to "agree to terms and conditions," it tells me "Application Error.  Backup Assistant Plus has lost network connection.  Please retry your operation."

Multiple attempts to retry my operation only get me the same results.

Is there a problem with the LG VS 500 android phones, or is the problem at VZW?  Or must I be on wi-fi for this to work?

This app worked great on my old iPhone 4.

Labels (1)
Labels
Tags (1)
0 Likes
Reply
2 Replies
Correct answers are available for this post.
Re: Why won't my backup assistant app work with LG VS500?
Ann154
Super User
Super User
‎03-12-2017 07:51 AM

Can you install the Verizon Cloud application?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct answers are available for this post.
Re: Why won't my backup assistant app work with LG VS500?
tikibar1
Super User
Super User
‎03-12-2017 07:58 AM

Backup Assistant has been replaced by Verizon Cloud, so the app may have been retired.  Have you tried using the Verizon Cloud app?

0 Likes
Reply