Why won't my device connect to my laptop or my computer anymore?

[MarineMamaX2]

I read someplace where the new upgrade puts the USB in charge only mode, but I can't find that setting when I slide down the notification window.  Can you help?

[Ann154]

Do you have anything in the notification shade when the phone is plugged into a computer?

[MarineMamaX2]

no

[tikibar1]

See if this helps:

Re: Cannot get Verizon Software Utility Application for Android-Samsung to load

[rpyee15 · Accepted solution]

I was having this problem and chatted with Samsung support online.   They had me switch which USB port I was plugged into.   No help.  They had me change cables.  THIS DID IT!!  As soon as i switched cables, I pulled the shade on the phone and I now had the "Connected as Charger" message.  Tapped it and was able to change the connection type.

Hope this helps!