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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

ZTE flip ported to account had 35+ yrs NO DATA paid for...

2nd zte cymbal flip put on my account and I can not get any data/internet usage on them. However Verizon makes me pay for it but do not get data or discount or results. Spent 4 hours on the phone over 2 days getting the run around and Verizon can not help me. Verizon says antenna on phones are not good ... Why did they work on prepaid Verizon network last week? Both are Verizon phones I purchased new and waited 30 days to activate and both had data / browser that worked on prepaid for internet but not on monthly auto paid account. What is wrong with this picture? I am looking into Consumer Cellular, AARP or anything else. They have $20 a month for more use than I can get on these Verizon phones. Poor phones/customer service.

Re: ZTE flip ported to account had 35+ yrs NO DATA paid for...
Customer Support

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