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contact images not showing in verizon messages, but show in calls and contacts?
davidf1983
Member

I got my LG G3 a few days ago and i set everything up. I sync'd my facebook with my google contacts, everything seems to work but when I get messages. I updated the verizon messages app and still noting.

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Re: contact images not showing in verizon messages, but show in calls and contacts?
vzw_customer_support
Customer Support

I understand your concerns regarding your messages not displaying images from contacts davidf1983! You mentioned that you updated the Verizon Messages application, did you get to see contact images with your Verizon Messages application before the update?

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: contact images not showing in verizon messages, but show in calls and contacts?
davidf1983
Member

Yes, I thought that doing the update would fix the problem but it did not.

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Re: contact images not showing in verizon messages, but show in calls and contacts?
davidf1983
Member

No never worked before or after update

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Re: contact images not showing in verizon messages, but show in calls and contacts?
vzw_customer_support
Customer Support

davidf1983, Thanks for the details. We'll figure this out, together. Which option are your contacts saved under - Google/Gmail, Phone, Cloud? Can you please try uninstalling the recent updates to the Verizon Messages application? Any change?

TanishaS1_VZW
Follow us on Twitter

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Re: contact images not showing in verizon messages, but show in calls and contacts?
davidf1983
Member

They are saved under Gmail and I uninstalled and nothing so I updated it again.

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Re: contact images not showing in verizon messages, but show in calls and contacts?
vzw_customer_support
Customer Support

Thanks for taking time to troubleshoot as we want to see this resolved, davidf1983! Please try Settings>Applications>All>Verizon Message>Clear cache and/or data as this will help correct corruptions that may be present.

Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

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