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how to use video chat

I've tried to use the video chat, but all I see is MY face not the other person's.

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Re: how to use video chat
Customer Service Rep

Debkazookid, being able to use all the features on your phone is very important. I want to make sure we get your video chat up and running. Can you please provide me with some more details? What is the make and model device are you currently using? Have you been able to use video chat before on this device? Please keep me posted.


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