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keyboard is not loading on my cell phone
SRoman1234
Newbie
‎03-31-2017 01:22 AM

keyboard is not loading on my cell and I CANT type in my password.  I am now locked out of my phone.  How do I resolve this?

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Re: keyboard is not loading on my cell phone
Ann154
Super User
Super User
‎03-31-2017 06:32 AM

Reboot the phone? Try booting into Safe Mode.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: keyboard is not loading on my cell phone
lorenb_vzw
Verizon Employee
‎04-02-2017 06:40 AM

Getting back into your phone again is imperative, SRoman1234. Let's get to the bottom of this. Had you added any new apps, games or software? What were you doing on the phone prior to this happening?

LorenB_VZW

Follow us TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response registry . This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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