message+ texts not displaying names

[c1tyg1rl]

Hi!  Today my message+ app stopped displaying names, only numbers.  Yes, it has permission to access contacts.  This showed up right before I upgraded my phone from an older LG to a newer one, so it has nothing to do with phone settings.  help?

[vzw_customer_support]

What troubleshooting steps have you attempted since you first started having this issue? Have you deleted the app and added it back on to the device?

FranciscoP_VZW