my lg g5 just stopped working for no reason and wont come back on. can anyone tell me why or how to fix it

[jstewart1968]

MY LG G5 JUST STOPPED WORKING FOR NO REASON AND WON'T COME BACK ON. CAN ANYONE TELL ME WHY OR HOW TO FIX IT

[bonkars]

My son just got his G5 earlier this week and it keeps freezing up and then powering off. He's had to remove the battery several times to get it to power back on.  That's the short term fix, trying to find out why it keeps randomly doing that though.

[vzw_customer_support]

We want your phone to work for you the way that it should be, janelle stewart. Is there any damage to the phone caused by liquid or physical impact? Since this issue started have you pulled the battery and then tried to restart? Here is a link on how to remove it http://vz.to/1qzqgCq

StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[vzw_customer_support]

We want to ensure you sons device is functionging properly. May we ask when this began?

KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[#5]

GET AN APP FROM GOOGLE PLAY THAT READS CPU TEMPS;;;;;;;;;;;;;;WHEN ITS OPEN LOOK FOR THERMAL///////IF ITS TEMP IS HIGHER THAN 55C, ITS TOO HOT, HENCE SHUTTING DOWN. HAPPENED TO MY LG G3.I NOW HAVE S7 EDGE FOR GOOD REASON.

[LENNYEDGE]

DO A RECOVERY RESET,,,,,IN RECOVERY MODE AND WIPE RESET FACTORY RESET. NOT VIA INSIDE MENO OF RESET.

[LENNYEDGE]

CONTACT LG CUSTOMER SUPPORT AND SEE if you can rma for them to fix for free.wont cost a penny.