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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
new update is horrible.
evieyb
Member

Phone freezes.  Messenger locks up. tons of unsent/undeliverable messages all of a sudden.  overall i am just very dissatisfied.  is there a way to uninstall the update and go back to a simpler time?

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Re: new update is horrible.
vzw_customer_support
Customer Support

Evieyb,
Software updates are suppose to enhance your phone. Not hinder it. Let's work on it together. We would want to clear your text messaging threads up. In this case, we would want to delete any unneeded threads. Also, we would want to run the phone in Safe Mode http://spr.ly/6582B9B26.
RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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