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Re: the last system update has made the phone unusable - need to remove/roll back
acraftylady2
Specialist

How does turning off auto updates prevent the update from ever going through?  Never heard thst before.    Mary

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Re: the last system update has made the phone unusable - need to remove/roll back
vzw_customer_support
Customer Support

We are saddened to hear that your device is having trouble updating. We would be more than happy to help with that. Please follow and DM us, so we can help.

*Cassandra

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