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verizon cloud battery consumption on samsung s5 with marshmellow
smokiibear
Newbie

As of marshmellow update, the vzw cloud app is consuming majority of battery though only asked to backup only at night.  Any ideas why?  Any best alternatives.  There are some third party apps, but I cannot find any that backup the whole call log beyond 500 calls.

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Re: verizon cloud battery consumption on samsung s5 with marshmellow
Ann154
Super User
Super User

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: verizon cloud battery consumption on samsung s5 with marshmellow
vzw_customer_support
Customer Support

Smokiibear, a battery that lasts you throughout the day is always key. Let's take a closer look. What make and model phone do you have? Any new apps or games?

LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: verizon cloud battery consumption on samsung s5 with marshmellow
vzw_customer_support
Customer Support

Mike, I know that having a lasting battery is important. We can help troubleshoot the problems you are having. When your phone is backing up at night, is it also charging? The Verizon Cloud is the best for backing up your data and keeping it safe.


We might need to do some additional troubleshooting on your phone. We want to make sure the software update was successful. Please send us a private message by visiting our Facebook page or sending us a DM to ______@VZWSupport on Twitter. This way we can further assist you.


RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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