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why cant i connect to my wifi

all the numbers I got from my router for the password dosnt work it always say cant connect  my router is a V9R01...M1424 WR (rev. F)

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Re: why cant i connect to my wifi
Customer Support
Hello Zanz, we would like to help. Let's get this resolved.  Can I ask some questions? Are any other devices that you have able to connect to this router? Have you ever been able to connect to this router?
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