why isnt my phone charging Samsung Galaxy

[Kenballs]

My Galaxy is telling me my original charger is not compatible with my phone. Started last night. Anyone having this problem?

[Kenballs]

also i am trying to access the troubleshooting link on verizon and it keeps telling me to many re-directs. anyone having better service or experience with other carriers?

[Ann154]

Have you tried a different charger to see if that works?

[bearone21]

if usb charging, try another port or use the wall charger.

[vzw_customer_support]

Kenballs,

Sorry to hear about trouble with getting your device to charge. We know that not being able to charge your device is a critical issue. Were you able to give it a shot with different outlets or USB ports? With regards to the web-link issues, were you able to try a different browser or clear your browser history/cache?

EricW_VZW
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