How do we file a formal complaint to Verizon for employee conduct in one of their corporate stores (not an authorized retailer). I see a lot of forum posts where Verizon offers a direct message, but is there really no way to give that feedback other than post here?
nsho38, we're sending you a private message to gather details on your experience regarding the conduct of the store employee. Thank you. - Alan
nsho38, we have no direct form to file a formal complaint against a store employee. We can take your feedback here which will then be reviewed by our management team and the management of the store location.
Can you please explain what happened with the store agent?