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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
20 unlimited text
bryanfikes
Member

I bought the unlimited text card and I activated it to my phone. I then received messages that I had insufficient funds to my account. How is this possible when I had unlimited and I've only been texting??

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Re: 20 unlimited text
vzw_customer_support
Customer Support

Hi bryanfikes,

I apologize for the inconvenience, we'll get this figured out! Please reach out to our Pre-Paid department for additional assistance:888-294-6804 . I can happily address and resolve and Post-Pay related questions or concerns.

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter  @VZWSupport

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Re: 20 unlimited text
vzw_customer_support
Customer Support

Hi bryanfikes,

I apologize for the inconvenience, we'll get this figured out! Please reach out to our Pre-Paid department for additional assistance:888-294-6804 . I can happily address and resolve and Post-Pay related questions or concerns.

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter  @VZWSupport

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