Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Activating my prepaid Motorola Rival with my old Env2 number

My env2 isn't charging so I'm using my brothers old Rival, how do I switch my env2 with the Rival anad keep all the money on my account and my number?

Labels (1)
Re: Activating my prepaid Motorola Rival with my old Env2 number
Sr. Member

First call Verizon Customer service at 1-888-294-6804 to make sure the Rival is compatable with verizon's service and they will tranfer your number over and  whatever money is on your old phone.