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$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
When I try to make a call it says "Welcome to Verizon Wireless. There are restrictions on this line. Announcement 24. And then a Location Number.
I just changed my phone to a Galaxy S6, and got a new sim card from verizon. I'm on a prepaid plan. What is causing this?
Is this for all outgoing calls or just certain numbers? Can you receive calls?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
It's both outgoing and incoming calls and texts.
I spent 1 hour with online support and 2 hours in store and they told me that the service area I'm in had problems and need to wait 24 to 48 hours for my plan to recognize that I have a new device. Not sure if this is going to be resolved in that time frame. They already swapped my SIM card for a new one twice and paid next months bill for the inconvenience. I'm still without calling or text, I can only use internet.
It is important that you are able to use your device, shreddedbullet. What device were yo using before you moved to a Samsung Galaxy S6? Was your prepaid account previously active before you got this phone, or do you have new service with us?
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Same. I’m so tired of it. After 5 hours total with support, it’s still happening.
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