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Can't pay my bill and dont want to lose my account. Please can somebody help me? The card Im using is perfectly fine
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It is important that you are able to make a payment. I have sent you a Private Note.
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im having the same problem i need help ASAP
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We are more than happy to assist you with this issue. We will be sending you a Private Note, so we can continue.
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Same issue here. Tried different devices and cleaning out cookies and cache. Having issues w Verizon more and more. Not very satisfied with it's applications tbh
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This is not the type of experience we want you to have with us, gdvdo. It is imperative that you can manage your account and make a payment when you want to. Allow us to gather more information to be on the same page. When was the last time you were able to submit a payment through he My Verizon app or online? Is this for Verizon Wireless Postpaid or Prepaid service?
VictorC_VZW
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I AM HAVING THE SAME EXACT PROBLEM and dont want to lose my account. ive tried everything. ive tried desktop, the app. all with some sort of error. told to call *611 but obviously cant do that as i need to refill to make calls. please help!
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Hello, insun.
We know how important it is for you to be able to make a payment on your account. Another option that you could use to make a payment is Instant Pay (For Prepaid accounts). Click here for Instant Pay: https://myvprepay.verizon.com/prepaid/ui/mobile/InstantPay/#/. If you encounter any issues using this method, please let us know. We would be happy to troubleshoot this issue further.
CassieG_VZW
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Having the same problem and it's due tonight I need help ASAP
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I'm having the same issue