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I bought a $50 card at Wal-Mart to use for the $45 unlimited plan and everything went through great, I even got my number and the text saying my plan was active. I can even see my plan on the my Verizon Mobile app. It for some reason gives me error 97 when trying to send messages and then it sends me a message back saying recipient has insufficientinsufficient funds to receive message, and every time I try to make a call it sends me to the payment center. What am I supposed to do?
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Did you port a number from another carrier? I had that issue when I first started Prepaid. I called the porting dept to move it along: (888-844-7095)
Check port/activation status here:
Transfer Your Phone Number - Switch to Verizon Wireless
If not, you should call Prepaid services:
Customer Service - Prepaid
(888) 294-6804
or dial *611 from your mobile phone
Mon - Sun, 6 AM - 11 PM Local Time