Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

How to cancel verizon prepaid and get refund
Marcy6436
Enthusiast

I was told by a verizon service rep that I needed to take the cards back to dollar general where I purchased them originally.  The dollar general associateii I spoke with said they can't return them.  So now there is $120 floating in DollarGeneral/Verizon space thats not being utilized by me becasue I dont have prepaid services and I can;t apply it to my bill.  So where does the money go?  I am going to reach back out to Verizon today and hopefully get more answers.  They have always been very flexible and accomodating so I imagine when I speak to the right person they will have an option for me other than "no mam" we can't do anything for that!  I know they can and I am confident they will!

0 Likes