Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Is Unlocked Motorola G4 Supported on VZW 4G LTE - 11-26-2016

I want to join VZW network via prepaid BYOD process. Motorola says all Moto G4 models are unlocked and supported on VZW. However, lots of discussion in Motorola forums saying VZW is NOT recognizing these models. Looking for some resolution as to whether or not there is support and if not is any support forthcoming? I went to Best Buy and copied the IMEI from a Motorola G4 and inserted it during the device check portion of the BYOD process and VZW responded that the device is not supported. I didn't see that this issue had been raised in VZW community but has caused substantial discussion on the Motorola side.

Labels (1)
Tags (1)
Re: Is Unlocked Motorola G4 Supported on VZW 4G LTE - 11-26-2016
Customer Support

laser598 Helping you get your device working on our Network. Currently I'm showing it's not a phone that will activate on our Network. However, if you have a Verizon SIM and the device ID we can test it for you.

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!