Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Motorola E4 prepaid hotspot
Gcustudent
Newbie

I have a Motorola E4 prepaid phone. I've been getting the unlimited everything plan, including unlimited data and use my hotspot with it regularly. When I try to connect now, it keeps saying "order could not be processed." I know I've fixed it by doing something on my phone before but can't remember what. None of the troubleshooting I've done has helped including shutting off my phone and turning it back on. What do I do?

Labels (1)
0 Likes