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Need Customer Service. Upgrade to 8gb did not get bonus data.
User87
Enthusiast
‎04-10-2019 09:10 AM

Firstly, I am actually frustrated enough to post here. Upgraded to 8bg on

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Re: Need Customer Service. Upgrade to 8gb did not get bonus data.
User87
Enthusiast
‎04-10-2019 09:42 AM

Upgraded prepaid  account to 8gb plan and did not receive bonus data.

Upgraded prepaid yesterday to 8gb plan from 7gb plan. Gave up my 7gb plan with rollover, for this new plan which DOES NOT have rollover. Did not get my bonus data and cannot get through to chat customer service or phone customer service. 

I need help to correct this. Customer Service if you read this please update my account with my bonus 7gb of data. Thank you.

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Re: Need Customer Service. Upgrade to 8gb did not get bonus data.
Goddess1121
Enthusiast
‎04-15-2019 08:29 AM

I DID NOT get my bonus minutes either. Can't get through to anyone about it. Rather frustrated myself.

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