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Plan is too expensive.
mckimble
Enthusiast

So I just put $30 on my phone today, well around three hours ago and my balance is already  $5 and I don't understand why. Why would it be $5 already?

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Re: Plan is too expensive.
hazegurlie
Enthusiast

What priceplan do you have? The payment that you made could have been used on an incorrect price plan. You need to find out what plan you have so you know your money was spent correctly.

Re: Plan is too expensive.
mckimble
Enthusiast

Well I have the Samsung Illusion and For some reason when ever I send a text the balance just keeps dropping. They said I would have 500 minutes of talk time unlimited text and unlimite dweb. I'm getting rather frustrated with my service.

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Re: Plan is too expensive.
hazegurlie
Enthusiast

I dont think that is correct. The plan you are describing is a basic plan. You said you have a Samsung Illusion, that is a smart phone. You should check you price plan. And usually you have to make a payment for the full amount of your price plan to get the benefits.

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Re: Plan is too expensive.
Not applicable

Yep the Illusion is a smartphone and that phone is only eligible for the $60 500 MB or $70 2 GB smartphone plan.

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Re: Plan is too expensive.
mckimble
Enthusiast

$60 or $70's That's ridiculous! Why would some one pay that much for prepaid when there' straight talk?

Also bestbuy told me this phone was compatble with the $30 plan. Did I just lose $30?

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Re: Plan is too expensive.
hazegurlie
Enthusiast

Maybe he thought he had 5oo minutes and it was actually 500MB of data.

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Re: Plan is too expensive.
Ann154
Super User
Super User

You do since you choose a prepaid smartphone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Plan is too expensive.
hazegurlie
Enthusiast

If you think that it is ridiculous, maybe changing providers will be the best for you. Although I dont believe the service coverage will be as good. Good Luck!!!

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Re: Plan is too expensive.
Not applicable

mckimble wrote:

$60 or $70's That's ridiculous! Why would some one pay that much for prepaid when there' straight talk?

because it stinks?

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