Prepaid Phone

[tanwood]

My husband bought a prepaid phone yesterday and he was told the price included the first $15/300 minutes, but according to the account we need to make a payment? Was the first month not included?

[naansalad]

it should  say on box  if you had bought new one if it doesn't say then airtime not included.

[vzw_customer_support]

Congratulations on the recent purchase, we want to help get you pointed in the right direction, Tanwood. Please feel free to reach out to our Prepaid Department in order to further inquire about the plan by calling: 1-888-294-6804 at your earliest convenience.

ChrisM_VZW
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