Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I purchased a prepaid phone from Walmart and I have been unable to activate it. I have followed all the prompts and instructions and still have been unsuccessful activating the phone. I inadvertently enter the PIN information off the prepaid card before activating the phone can someone please help!
The VZW reps that roam this community unfortunately only handle the postpaid account. You can reach the Prepaid Customer service at 1.888.294.6804 to get assistance.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I can absolutely help with the option to speak with someone in our Prepay group, Moebren3. When calling the number Ann154 provided, please hit 1 for English or 2 for Spanish, then enter your mobile number. Next, you will hit option 3, then 6 for troubleshooting. Next, you will select 8 for troubleshooting and it should walk you through different issues, which will take you to an agent. Please let me know if you were able to speak with someone.
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